About Us
Last updated: October 15, 2026
Solvenaol is operated by Hangzhou Quanhuan Technology Co., Ltd. We offer products for everyday routines through our online store, with details available in each product listing.
Shopping with Solvenaol
We want you to understand what you are buying and how to get help. Review the product description for its materials or ingredients, size, quantity, care instructions and applicable warnings. Our support team can help clarify information before you place an order.
Our approach
Our policies explain the practical details of shopping with us, including delivery, returns, refunds and privacy. Product suitability and personal experiences vary. We do not promise medical outcomes or the same results for every customer.
Our operating company
Our business is based in Hangzhou, Zhejiang Province, China. We display our customer service schedule in U.S. Eastern Time for customer convenience; this does not indicate that we have a U.S. office. Manufacturing and product-origin information should be checked in the relevant listing and packaging.
Help before and after purchase
Contact us for product questions, order updates or assistance with a delivery or return. We aim to answer enquiries within 2 business days. Our business contact address is not automatically a return destination; please request return instructions before sending goods.
Contact information
Legal company name: Hangzhou Quanhuan Technology Co., Ltd.
Business address: Room B342, 3rd Floor, Building 3, No. 88 Longyuan Road, Cangqian Subdistrict, Yuhang District, Hangzhou City, Zhejiang Province, China
Email: service@solvenaol.com
Phone: +86 571 86392109 (China; international call charges may apply).
Customer service hours: Monday–Friday, 9:00 a.m.–6:00 p.m. U.S. Eastern Time (ET), observing EST (UTC−5) and EDT (UTC−4) as applicable.